Refund Policy
A Legal Disclaimer
Thank you for shopping with Stillakid.in! We strive to provide high-quality products and ensure your satisfaction. However, we understand that sometimes things may not go as expected. Please read our refund policy carefully.
Eligibility for Refunds
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We only offer refunds for products that are received in a damaged or broken condition.
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Refund requests must be made within 7 days of receiving the product.
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To be eligible for a refund, the product must be unused and in the same condition that you received it, along with the original packaging.
How to Request a Refund
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If your product is damaged or broken upon arrival, please contact us at care@stillakid.in with the following details:
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Order number
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Photo of the damaged product
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Description of the issue
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Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund.
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Refund Process
Approved refunds will be processed, and a credit will be applied to your original method of payment within 5-7 business days.
Exclusions
We do not offer refunds for any other reasons, such as change of mind or dissatisfaction with the product that is not broken.
Shipp Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping (if applicable) will be deducted from your refund.
Others
If you have any questions or concerns about our refund policy, feel free to reach out to us at care@stillakid.in.
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